Darche Max-Treme® Swags - Lifetime (Exclusions Apply)
Darche Air-Volution™ - 2 Years
Darche Swags - 2 Years
Darche Tents and Shelters - 2 Years
Sleeping Gear - 1 Year
Gear and Swag Bags - 5 Years
Furniture - 2 Years
Darche Roof Top Tents - 2 Years
Awnings, Annexes - 1 Year
Darche will replace or repair any Darche product at its discretion that is subject to faulty manufacturing or workmanship including materials.
The above warranty is limited to manufacturing and materials defects. Not including damage caused by misuse or abuse, wear and tear, condensation, extreme weather, accidents, incorrect set up, damage caused by mould, insects, animals or children. This also excludes broken poles and damage caused by a jammed, snagged zipper or excessive force applied to zipper causing failure. For the Air-Volution swags and tents, this also excludes accidental puncture or piercing of air-poles.
* Due to our policy of continual product development, the specifications, colors and features may vary.
Darche USA will accept returns of our product provided that
1. The product is unopened and unused ( brand new)
2. It is within 30 days of purchase.
Once we receive your item we will assess and if requirements are met a full refund (minus shipping) will be issued
Under all circumstance the owner must assume the responsibility for the cost of return freight. Ensuring product if sufficiently picked so no further damage during freight will occur, as further damage is between owner and freight company.
MAKING A CLAIM
To make a claim in relation to the above manufacturers warranty please ensure you retain your sales receipt of purchase. Please fill out the form below and we will be in touch with you shortly. If you require additional assistance, please phone 8558757755 or email firstname.lastname@example.org to discuss and arrange your claim. Product subject to warranty will be sent to Grasshopper trading co "warranty" C/O Building E7 Freeport center , clearfield UT 84016 .